Sent: Monday, 20 November 2017 11:54 a.m.
To: Stone Warehouse Team
Subject: RE: In Premium Jet Black Granite
Wanted to say thank you to everyone the granite is in and looks fabulous. All the team are brilliant and so helpful nothing ever a problem what a pleasure to deal with you all. We now working on our bathroom so will be in touch.
I've paid the final amount please let me know if anything outstanding.
Clare and Trevor
Sent: Monday, 9 October 2017 1:32 p.m.
Subject: Epsom, Auckland - Benchtop: Thank you
Hello Stone Warehouse
We are very happy with the granite benchtop done by the Stone Warehouse.
Moreover, we are pleased with the friendliness, workmanship and the attitude shown by the person who came for templating and the crew came to install the benchtop. All of them were well prepared and take the ownership of the work they do.
We really appreciate them for the good work & courtesy and wish all of them to keep good work.
From: Katy Beasley
Sent: Thursday, 24 August 2017 3:57 p.m.
To: Stone Warehouse
Subject: RE: Hello!
Hi Stone Warehouse and the team
Thank-you so much for those kind words!
And my apologies for the late reply.
We are thrilled with our benchtop and could hardly imagine it to have turned out better. The cabinets look fabulous and work exceptionally well and we are also thrilled with the redemptive work done by our chap on our tawa floor.
I shall try and send you photos of the finished kitchen, challenge to me that it is, taking it from my phone and launching into unknow cyber-territory to get it to you via email!
Trust this finds you well.
From: Murray Gillingham
Sent: Tuesday, 15 August 2017 7:15 a.m.
To: Stone Warehouse
Subject: RE: Installation
Just wanted to let you know we are thrilled with the granite bench top. We love the mix of quartz and other stones against the black...we think it's a stunning slab and works so well in our house.
Thank you so much to you and your team.
Ruth and Murray Gillingham
From Warren Ashburner 13th June 2017
Install of the Evening Star Granite is done and looks awesome, thanks so much for that.
Install is done and looks awesome, thanks so much for that
Granite was evening Star
Diana - Northcote, Auckland Northshore
Just wanted to say how much I appreciated the effort made by all the stall involved in the install of the kitchen bench, went to. Your effort was particularly appreciated.
Great customer service and everything was carried out as explained, and in a timely manner. Something that seems to be lacking often, in this day and age, when everyone has time pressures upon them.
I am very happy with the final outcome and the choice of colour I finally was able to make, with your assistance and advise. I am one happy lady!
Sonia - Forrest Hill - Atlantic Bahama
"I want to thank you all at Stone Warehouse for the wonderful experience it has been dealing with you, starting with your professionalism which convinced us we were dealing with the right company, through to your organisation of dates of measurement and installation - the early installation took so much pressure off us, it was a huge relief, and to the workmanship of the template maker, cutters and polishers, and installation guys. Every one a gem of a job."
Mr Todd - Warkworth - Indian Black
“… very pleased with today’s installation of our top. Looks stunning, didn’t think the end result would look so good. Big thank you to all especially the two installers.”
Lindsay - Langs Beach - Caesarstone Mink mitred to 60mm
“… pleased with the install and professional workmanship. Also very happy with the Antique Brown table insert. Thank you to all.”
D Woolmore – Auckland - Arctic Cream
"The bench top looks absolutely beautiful. Great job and well done!"
Jacquie - Whangarei – Black Magic Granite
“…the job is great, Rocket said the boys were fantastic and did a fantastic job, and it’s very impressive. Great job guys, Thanks.”
Shelia - East Coast Bays - Verde Marina Granite
“Paul was very meticulous with his measurements and the installers great to work with. Just everyone fantastic to work with.”
C Holder Design – Antique Brown
“… Sorrel’s job looks good and she loves it! Thank you team … and for great turnaround …”
Robin – Tauranga - Caesarstone
“ … rang to say what a great and beautiful job the Stone Warehouse team did – especially your factory manager.”
Max - Northland - Silver Pearl Granite
The benchtop looks great and your installers did a great job too!
You advised that it would be installed at 9:30am on Friday and they were knocking on my door at 9:30. It is not often you get this kind of service any more. Please thank the whole team, the whole process has been fantastic.
Rex - Auckland - Gibblestone
Thanks everyone for the team effort. The bench top looks wonderful. Really lovely.
Thanks once again to Brad and sorry cannot remember the chaps name but they did a great job considering the enormous weight this morning. Very pleasant guys. Many thanks.
Vera - Bay of Islands - Himalayan White
She said - marvellous, really delighted. Haven't stopped talking about it and telling all their friends. Brilliant. Great guys who were there.
Tony - Matapouri - Sea Spray
"Jacquie, thanks. We visited the bach over the weekend and the bench top looks fantastic. Pass on our thanks to your installers."
Jacquie - Whangarei - Black Star Galaxy
Thanks very much for your promptness in arranging for the granite bench top and fireplace surround, especially given the short notice you had. I greatly appreciate your assistance with this. I must also commend the two guys "Ben" and "Andy" as they were really helpful and obviously take a lot of pride in their work.